Poplar Grove Practice 2016-05-03 Person 4 5 0

Getting through to the practice can be difficult, I once spent 30 minutes on phone after having called 38 times however, every time I've called I've either spoken to a doctor for advice or had an appointment and always been satisfied. The doctors I've seen are all very good and they work under such extreme pressures. In particular Dr Muir, my gp really looked after my son about 6 years ago , she phoned every hour to see whether she needed to advise me to go to hospital after having an appointment, this was reassuring and she was very caring. She also cared greatly when I had been ill, which I will never forget. She clearly loves her job and is thorough with her assessment. There's not much I could advise to change about the practice, I feel poplar grove does better than most but there will always be people ready to moan about it....it's a free service provided by our lovely NHS. When it's gone then they'll be moaning because they will be paying for it. We must look after it, look after our doctors, nurses and health professionals for they are trying their hardest to look after you.