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Pitsmoor Surgery 2015-07-15 Person 3 5 0

The only weak point at this surgery is the receptionists, called the day before for some advice but the receptionist just did not want to know or even want to offer any alternatives i.e.: NHS walk in centre if they thought you needed to see someone sooner, but no, they never even asked what the problem was. Charm school would not be a bad idea for the receptionists. Sort them out & patients would probably be more understanding.