151 Burngreave Road, Sheffield, England, S3 9DL
I'm sorry but not feeling cared about at the moment. Last year I had bowel problems and did get a quick appointment and an urgent referral resulting in diagnosis of Colitis and Kidney with tumor removed. No more contact with surgery. I recently phoned about slight dizziness and tiredness. I was told it's vertigo but get your blood pressure checked at the pharmacy and a receptionist will arrange a blood test. Nurse does blood test 2weeks later fine results we will let you know if there is a problem. I got a letter today from the pharmacist to say go buy vitamin D tablets over counter. No explanation about what symptoms I am taking them for or how they will help me or why I am low in this vitamin.. Yes I have looked it up online and it could do some good but an appointment or phone call with chance to ask questions would have been lovely and I would have felt like a person instead of a problem in both contacts with the surgery.
Receptionist was very rude and the service provided is a absolute joke. The 10 o'clock deadline is absolutely ridiculous.. Guess after Doctor Maclough it's all sampled... Moving surgeries
Can't really fault the excellent service. The NHS only suffers due to the usual Global Mafia troubles.
Doctors don't return calls . You have to keep ringing up and repeat your request .
Following a cervical screening two weeks ago with a practice nurse I have been referred to Jessops hospital for a colposcopy, during this appointment I spoke to a professor regarding troubles I was having over the past year that I had voiced a few times to my GP and practice nurses. After my examination I was told that the problem was due to my contraceptive pill and to make a appointment with my GP to review another option. Simple. Currently I'm terrified as I've had a year of irregular bleeding for a year and now been referred for biopsies due to abnormal findings on my cervical screening. I phoned pitsmoor surgery. Spoke to a receptionist and without going into too much detail, for confidential reasons, I explained that I would like to make an appointment with my GP for a contraception review/change. I was informed, although aware, of the drop in service however I was taking advice from my gynaecology professor and asked to see a GP due to having ongoing current problems. The receptionist would not make me a appointment and told me to come to the drop in. Given the circumstances and my occupation I have found it difficult to get to these drop in clinics as I work 12 hours shifts. The next Wednesday I had off is in 3 weeks time, which seems like too far away given I'd been advised to see my GP and stop taking my current medication. The drop in service would not guarantee I would see a GP but a practice nurse, who I mentioned earlier, during my cervical screening the practice nurse would not change my medication and told me to book a GP appointment as well. Fair enough. Again the receptionist would not make me an appointment when I informed her of this. Just told me to come to drop in service. I appreciate this service is in place and very grateful for what the doctors and nurses do at pitsmoor surgery. I just do not think a receptionist should have to be told all your confidential information in order to make a GP appointment for such a sensitive subject or even refuse to make an appointment at all. I don't feel I've been supported by my GP practice during this time.