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Pimlico Health at The Marven
2016-02-08
Person
3
5
0
Written by a patient
Written by a patient 8th February 2016
When I phoned up the surgery at 9.15am, I heard the same recording 5/6 times as I was holding to speak to a receptionist.
It would help rather than leaving the same announcement for us to be able to know if we are "50 & 50 in the queue" because if I am 20th in the queue, I will hang up but do not want to keep hearing the automated recording as you are left without knowing how long you have to wait.
Thank you