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Phoenix Medical Group 2015-02-03 Person 2 5 0

It is nigh on impossible to make an appointment anymore when you need one. You have to call at 8am (as you can only make an appointment on the day). Often you call, get through and go onto the queuing system to then be hung up on, then getting through ten minutes or so later as it's constantly engaged to be told all the appointments for the day are gone. You are then left in limbo trying to decide if you are in enough pain to go to A7E and justify a visit there, wait until the next day to try again with little hope - a no win situation. Doctors are erratic - one mis-diagnosed my wife who had a simple gastro issue for three weeks until we insisted she be referred to a Consultant privately who diagnosed the real issue within 2 minutes of speaking to her - before he even examined her! Avoid until it gets better itself!!