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Pentagon Surgery
2016-01-12
Person
2
5
0
Written by a patient
Written by a patient 12th January 2016
The receptionist was exceptionally rude.
I don't think I have ever been treated in such a horrible way. She literally wanted to fight with me. This is very sad, when we talk about patients as customers here, who might be in pain or need help and instead they receive treatment that brings tears to their eyes. At least she made me cry.
I have also passed her my CT scan referral and I just found from the hospital imaging centre that they have never received it. It has now been 5 months since the referral and at the end I had to fax it to the hospital myself. Really poor service.
There was also one nice receptionist and a really good doctor.
Unless you see that particular doctor, please avoid this surgery!