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20th March 2015


Long wait between patients why? It is good to be listened to. Much preferred doctors prior to computers diagnosis seems to be by computer not. I would like - when the doctor has heard what I have to say - then face to face tell me instead of the computer. A discussion person to person. When one goes to reception and asks for an appointment and then repeatedly on is told there is no appointment - what is the good of that? when one is in need of one right there and then not next week or even tomorrow? told you can go to A and E! No wonder A and E are overworked. With regard to the new clinic - was it really necessary? half of it "to let"! what a waste - we were told we would not have to trail for X-rays etc but we still do and hot to get to it - the bus service so poor it takes 4 hours to attend a short appointment. Not progress.

Recommend
Involvement
Cleanliness
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Appointment