Report this review of Pendre Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Pendre Surgery
2017-11-15
Person
2
5
0
Written by a patient
Written by a patient 15th November 2017
Like others have said the surgery appears to be run for the benefit of the staff rather than the people who pay their wages, the taxpayer. Trying to get an appointment is very difficult, via phone and you have an almost endless wait for a human to answer the phone and via in-person at the surgery and you have a long queue to contend with. I hear that other surgeries are the same nowadays which is the only reason I haven't moved to another surgery. Their priorities are all wrong, customer service can be easily applied with the correct political will and the staff are on more than enough money so I can only guess that it is an ingrained attitude problem.