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Pendre Surgery
2018-05-28
Person
3
5
0
Written by a patient
Written by a patient 28th May 2018
Medical staff are wonderful. Getting an appointment or through on the phone is a nightmare. Listen to the Pre-recorded phone message. “How dare you disturb us? Go away unless you are dying, we are busy until 11; shut for lunch hour at 12 and shut again at 2 for a further 2 hours, and, Oh we’re shut now!” You can waste hours waiting to get through to this most unhelpful practice. Living in the Jurassic age, not prepared to use email or other methods of communicating. Most unprofessional and unhelpful and the practice manager believes the service is acceptable!