Parkwood Surgery 2015-02-17 Person 3 5 0

The people who work at the surgery, administrators, nurses and Doctors are all very courteous and helpful. Receptionists in particular have improved dramatically in recent years.The nurses do a brilliant job and the Doctors work very hard in increasingly pressured circumstances. However, it is such a big and a busy practice that it can be difficult to establish a confidential relationship with one's own GP. Getting a routine appointment booked a few weeks in advance seems to present them with problems which I really don't fully understand. Could not this be resolved? To plan who is on duty and when six weeks in advance does not seem unreasonable to me. I don't much like the triage system but I realise that it is necessary in order to filter out time wasters. It is very good to have repeat prescriptions managed by Boots across the road, but communication between pharmacy and surgery can go pear shaped at times. I hope I don't sound ungrateful! I really do appreciate that everyone does their best in pressured circumstances and I am grateful that the NHS still works in spite of being a political football.