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Parkwood Surgery
2015-02-02
Person
3
5
0
Written by a patient
Written by a patient 2nd February 2015
The triage system of appointments employed is good for doctors, not for patients. It makes it difficult to establish a relationship with one doctor. I cannot see that it saves a doctor's time when there is a telephone consultation followed by an appointment. The wait to speak to an operator on the telephone is too long. A call back by the doctor can be hindered if another incoming call is received - the patient cannot control this.