Share review of Parkwood Surgery

Parkwood Surgery 2015-02-02 Person 3 5 0

The triage system of appointments employed is good for doctors, not for patients. It makes it difficult to establish a relationship with one doctor. I cannot see that it saves a doctor's time when there is a telephone consultation followed by an appointment. The wait to speak to an operator on the telephone is too long. A call back by the doctor can be hindered if another incoming call is received - the patient cannot control this.