Share review of Parkside Group Practice

Parkside Group Practice 2015-05-22 Person 4 5 0

I am grateful for the nursing staff at Parkside who changed post (minor) surgery dressings. They are very caring, listen and provide reassurance. On one occasion the nurse called in a doctor for an opinion on whether further medication was required. This meant I left the surgery with a clean dressing and another prescription and reassured in my mind that all aspects of my care had been looked at. A very good service indeed. The receptionists even though they work under a great deal of pressure, are professional, calm and clear about what appointments can and can not be provided. They are clear on the phone and at the desk. Improvements: could provide a board in reception saying where the rooms are as some consulting rooms are upstairs. When you check in it is not clear from the screen that the person you are seeing is upstairs, where there is a separate waiting area.