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Parkside Group Practice 2016-03-07 Person 2 5 0

The surgery and staff as a whole are good, however the appointment waiting time is absolutely atrocious. Over the last year, whenever I arrive for my appointment, there is at least a half an hour wait time. What is the point in booking your appointment for a certain time if there is always a half an hour late. Also when calling to arrange an appointment on the phone - good luck - again its a 15 minute wait at the least. Same for calling or blood test results. I was told 2 weeks ago to call in, in 1 week for my blood test results. A week later, the results have come in but the doctor hasn't read them yet. Its as if I need to drop dead on the floor before anyone takes notice. Absolute crap.