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Written by a carer
12th February 2020


I recently lost my dad at Ty Erin and was not able to get a Death Certificate as Dr Lloyd was on leave. This is a very stressful time and the reception was less than helpful. Dad has been under the care of this surgery since he went into Ty Erin on 1 November 2018. His death was recorded by the attending paramedic and yet I heave to wait at least 4 days for a death certificate and that being a Friday, a lot longer to register his death. All this has to be done before I can register his death and make the necessary funeral arrangements. Unacceptable!! When I asked the recpionest what would happen if Dr Lloyd was on a 21 day cruise I received no answer. Totally unacceptable!!!

Recommend
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