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Park Medical Centre
2019-04-17
Person
0
5
0
Written by a patient
Written by a patient 17th April 2019
There are some Doctors at the surgery such as Dr Bailey, who provide an appalling service, and appear to have no care for their patients. For example when this Dr called today, his advice was to take me to A&E and he refused to prescribe prescription pain killers as I have not been able to get any benefits from over the counter pain killers. He hung up on my son after my son tried to explain the position. Also various symptoms were mentioned to him, but he refused to carry out any clinical assessment, merely advising the above course of action and failing to take into account that there are potentially other / new symptoms since the accident. This is an example of a G.P. who is failing to provide an NHS service and / comply with his professional obligations. This Doctor spoke in a very rude / aggressive manner, which surprisingly was after the complaint yesterday. Therefore, it appears that if a patient makes a genuine complaint they become victims of poor service / care by the Surgery.