Parchmore Medical Centre

97 Parchmore Road, Thornton Heath, Croydon, England, CR7 8LY

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
31st August 2016
Written by a patient

Nurse Phoebe is an excellent person. 10 out of 10 for knowledge, patience and briefing.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
31st August 2016
Written by a patient

Staff were superb

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
31st August 2016
Written by a patient

Better customer service Able to make an appointment by phone or in person for that day or a future appointment Change the music whilst waiting to make an appointment by phone Prescriptions to be ready when 48 hours or more have come and gone Antiseptic hand wash to be placed at the door of the new building

Recommend
Rating not given.

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
31st August 2016
Written by a patient

Time management is a bit of an issue. This is not the first time I have had to wait more than an hour for a scheduled appointment.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
31st August 2016
Written by a patient

My appointment was at 5.50pm. It is now 6.50pm and I am still waiting. This is not the first time I have had to wait. Appreciate the doctor is VERY good, but 1 1/2 hr wait for a scheduled appointment is poor. Receptionists are lovely.


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Page 7 of 45

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