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Written by a patient
29th April 2016


Receptionist extremely rude. Never understanding of needs. Unprofessional and shouts in front of other patients being very dismissive. They need a complete overhaul of customer service training as patients ARE NOT being treated with dignity and respect. Never talk discretely about why an appointment is needed expecting a patient yo discuss their personal business openly in the reception area. Staff just so rude. People will end us looking for another better doctor surgery

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