Paddington Green Health Centre 2022-11-01 Person 5 5 0

Having worked in the NHS myself for over 36 years and latterly in private practice, I can honestly say that the gps are amazing, I have received incredibly good care throughout my time at this practice. I have been seen promptly, often by my chosen Gp and tests etc have been done in a timely and efficient manner. Both Dr Brunner and Dr Kennedy have the patience of saints and have shown exceptional kindness and care to me. During Covid they worked under incredible pressure but they never failed to provide the best care possible. I also want to mention the Reception team. This group have an incredibly tough job and often get a hard time by the public. I want to particularly mention one lady called Lorraine who I have to say is outstanding. She is the example of what a good receptionist should be. She is efficient, cool and calm at all times. I have watched her deal with frustrated, angry and often rude members of the public, but she never fails to be kind patient and understanding. She is truly a credit to this practice. Thank you Lorraine. Last but certainly not least the nurses. Amazing!!! Thanks Jo and your team for never taking more than one attempt to take my blood!!!! You are always great despite the tough and demanding job you have. Having worked as a nurse myself in both medical and psychiatric settings I understand how hard your job can be. You are consistently efficient. Overall I cannot rate this practice highly enough. Many many thanks. Kindest regards Hayley Irving-Law

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