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Written by a carer
3rd September 2018


My daughter attended this surgery, she had been suffering ongoing abdominal pain every day, sometimes very painful, and she's not a complainer. The doctor asked her what she thought was wrong and my daughter said she thought it might be irritable bowel disease, the doctor replied yes you're probably right, just take painkillers, that was it, no examination, no other investigation. My daughter visited again approx. 6-7 weeks later, again she was fobbed off. She went to the walk-in clinic and the doctor there wouldn't see her just told her to go to her own GP, at this point my daughter was in a great deal of discomfort every day. She decided to change GP practice but this took 2-3 weeks to get sorted. She eventually collapsed and was admitted to the QE hospital where it was found she had a massive cyst on one ovary and a smaller one on the other, resulting in her losing one of her ovaries. It was over six months from first attending the GP and the surgery I wonder how much the cysts grew in that time. The doctors here proved they weren't bothered or they would have carried out some examination or referred for an ultrasound scan, when doctors at the QE examined her abdomen they could feel the cyst as it was so big (and my daughter is slim). We feel let down by this practice.

Recommend
Involvement
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Staff
Appointment