Share review of Old Hall Surgery

Old Hall Surgery 2022-01-04 Person 0 5 0

I know COVID is having an affect on the NHS but this surgery has massively gone down hill. You can never get an appointment, receptionists can be very unprofessional and give the impression they don’t give a damn. Staff turnover is very high . I have been with them over 30 years but I’m afraid it’s time to move on. No confidence wotsoever with them.

Speak to patients with respect and empathy. Get doctors to stay .Answer the phone. Ring back when you say your going too .