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Written by a patient
8th October 2018


Having lived a few minutes from this surgery for the past 2 years, I have found it almost impossible to get an appointment. Bookable appointments are booked up weeks in advance and the ‘book on the day’ appointments, where you have to call at 8.30, are unbookable. You start calling at 8.29am and then continually try and when you eventually get through to someone all the appointments are gone. This happens every time I try and book. When you flag this up to a stroppy and sarcastic receptionist you just get told that they cover a very large population and there is nothing they can do about it.

Recommend
Involvement
Cleanliness
Staff
Appointment