Share review of Old Cottage Hospital Surgery

Old Cottage Hospital Surgery 2018-09-07 Person 2 5 0

The appointment booking system is just awful. It is routine to get engaged tone after engaged tone for up to 30 minutes in the morning, and then when you do get connected you can be on hold for another 10 minutes before actually getting to speak to anyone (I am listening to on-hold music right now, interspersed with encouragement to use the website to book appointments - I tried this and the earliest offered appointment was 10 days (yes, you did read that right, 10 days) from now. I have always had great service from the doctors in the practice, but the booking system is terrible.