Share review of Old Cottage Hospital Surgery

Old Cottage Hospital Surgery 2018-08-02 Person 2 5 0

It is extremely difficult to get an appointment. Telephone appointments are only available on the day and it is difficult to get through. This morning I started calling from 08.28 and received continual engaged calls up to 08.52. Once the call was answered, I was in a cue for 10 mins and when through, I was told there were no appointments available that day, mainly due to lack of Doctors. Eventually, I was put on a waiting list for cancellations. This was not a one off experience but, unfortunately it is a regular occurrence. I cannot use the online booking system as their Patient Access support cannot log me on.