Share review of Nunwell Surgery
Nunwell Surgery
2023-03-13
Person
4
5
0
13th March 2023
I fell fowl of the new 6 x press button service with an Americanism of 3 words instead of Reception, there is no queuing number countdown and ear worm pinging music, on number 6 I waited 10 minutes and hung up and went to Button 1 (Appointments) where I waited 5 minutes but finally was answered from there on the receptionist could not be more helpful and offerd me a face to face with Doctor Target or if I preferred a GP I mentioned but not today as not on board.
Suggested improvements
Just answering the phone in a reasonable period 10 minutes is not good.