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Northumberland Heath Medical Centre
2015-01-22
Person
4
5
0
Written by a patient
Written by a patient 22nd January 2015
On several occasion when visiting the practice I did find that on standing at the reception I was ignored. Now I understand if they are busyor on the phone but just eye contact or a quick " I will be with you in a minute" would go a long way.
However on saying this on my most recent visit I was dealt with promptly and politely.
There was a time when getting though on the phone was a total nightmare but that does seem to have improved quite substantially also.
MY one gripe is the lack of femail GP in the practice. Whilst I am more than happy to see Regina she is such a popular lady you can wait upto 4 weeks for an appointment to see her. Are there any plans to recruit another femail GP?