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Northdown Surgery 2017-02-03 Person 2 5 0

After years without seeking medical advice i was called in for a health check up,following tests and explaining my health concerns my doctor informed me i have gout in my feet ,knee ,hip and hands ,,i was told by my doctor to make a phone consultation to up date my doctor before my medication runs out and to re evalulate my medication,i have not complaint about the doctor the problem starts trying to make contact with the doctor,20 plus calls on monday before the phone is picked up only to be told i must phone on friday as my doctor is not at work,40plus calls on friday to be told i can not talk to my doctor but can on the 21st of feb i explained i am nearly out of medication ,the person whom i was talking to ask me to explain if the medication was working and she could relay it to the doctor,,why would i explain my medical condition to untrained person ,,if she has time to talk with the doctor why cant i,i ask to speak to her manager who told me then have over10000 patients and need more doctors and i could seek another surgery ..that can not be the answer i wanted to hear just a quick chat with my doctor ,,if you can not provide a service for 10000 patients maybe cut down the amount of patients which you get paid for each one or get more doctors why should i get a poor service which is not free i pay for it in my taxes