3rd September 2021
Absolutely terrible service, some of the Dr's are okay but most don't listen and just think they know best even when you show them government guidance stating the opposite of what they are advising. No empathy or consideration given to dissabilities and no willingness to make reasonable adjustments for someone with a dissability to be able to attend an appointment tailored to their needs. Been with this surgery for over 20 years and it's going further and further down hill. The deputy manager and reception manager are incredibly rude even when you asking for their help.
Listened to me, looked into what I was saying rather than just dissmissing it and thinking you knew best, been polite and respectful, admin staff need training in speaking to people with kindness rather than authority.