Northdown Surgery

St Anthony's Way, Cliftonville, Margate, KentEngland, CT9 2TR 1 2 3 4 5 53 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
1 2 3 4 5
27th June 2021


Admin staff are often rude and speak to patients as if they are naughty children. Some of the doctors are okay but there is a real authoritarian approach with no listening to patients or respecting patients right to make their own decisions. Patient confidentiality is broken without a minutes thought if a staff member wants to chat about your business with their friends or colleagues at other organisations. I just wish staff knew the terrible impact they have on people’s lives by behaving so unprofessionally and will such resentment.


Been polite, shown empathy, listened, shown kindness, followed guidelines and policy

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5


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Resources

Short link to review Northdown Surgery: http://iwgc.net/eb8wa