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It's still a total nightmare getting an appointment loads of time ive been trying an hour or left connected for 40mins then the other end hang up , last time i had appointment it took 2mins when i asked the dr could he check on a allergy that the hospital was confused about i was told you need to make another appointment as its only a 10 min slot { eh ive only been here for 2min } --------------------------- I CANT REMEMBER THE DATE MY LAST APPT WAS SO HAD TO PUT 26/10/2014