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Northdown Surgery
2016-10-19
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Written by a patient
Written by a patient 19th October 2016
Northdown surgery as gone down hill due to the fact that now. that one doctors and two advanced nurses left Northdown surgery and moved to Westgate on sea surgery. so no point in trying to book appointments unless you want one in two months time through patient access. but did northdown surgery try to keep the 3 staff that moved to westgate on sea surgery.
3rd November 2016
Response from Northdown Surgery
Staff turnover is very low for our practice with over 86% of our employees being with us for greater than 2 years and 50% for more than 8 years. Any individual who proffers their resignation has their own person reasons for leaving and it would not be appropriate to discuss staff reasons for leaving with anyone other than the member of staff concerned, and certainly not on a public forum. We have replaced the two ANPs with Paramedic Practitioners and are actively seeking additional GPs to join our practice. The issue concerning a lack of GPs is a national issue and not specifically related to the Thanet area. Northdown Surgery has applied for, and been accepted, as part of a national scheme to assist with recruiting and relocating GPs. If you have been unable to make an appointment then please contact the surgery to provide me with details as we have numerous locums providing additional support to the surgery at the moment. Regards, Tricia Lukas Practice Manager