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Northdown Surgery
2023-09-04
Person
0
5
0
4th September 2023
Refused my asthma medication, nearly killed me. Told me they sent referrals off to a respiratory clinic and ENT, they lied and never did. Asthma nurse ditched me and didn't follow up. Ambulance was called and they had to go over to speak to them to tell them they haven't given me the correct care and their response was we out rank the ambulance crew so we don't have to do what they say. Also gave me medication that I shouldn't be taking as they can make my condition worse and they only noticed this months later.
Suggested improvements
Everything, less arrogant and more care.