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Northdown Surgery
2016-08-18
Person
2
5
0
Written by a patient
Written by a patient 18th August 2016
Quite simply a wait of 5 minutes after the standard spiel re opening times etc. for a response to a midday call re a letter from the surgery requesting that I contact them for an appointment is not acceptable.
Quite simply I have found that the only way to be sure of an appointment is to join the car park queue of patients waiting for the surgery doors to open at 8 a.m. If you plan to do this to ensure you're not waiting in the queue outside the car park make sure you get there at 7.30 a.m.
The appointment service is pathetic and could benefit from improvement not excuses.