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North Holmwood Surgery
2015-07-22
Person
1
5
0
Written by a patient
Written by a patient 22nd July 2015
Disgusting service receptionist are rude, extremely difficult to get an appt and when you do they send you to a linked surgery and seem to not understand or accept that it maybe difficult for those with mobility issues to get to alternative surgeries. They do not even tell you it's at an alternative surgery till about 5 seconds before they slam the phone down.
Carpets in the waiting room are stained.
Doctors never seem to be running on time.
I wish I had the choice to change surgeries however due to my health the location of this surgery is convient (that's when I can get an appt). Medication dispensed at the surgery is poor and on a number of occassion I have had medication go missing or, not had the correct amount dispensed.
The phamacsit is slow. And receptionists look at you like your muck on their shoes.
Very disappointing - considering there are some fab NHS surgeries out there this surgery needs to have a look at those and reflect on how they can change their services for the better.