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North Cardiff Medical Centre
2023-11-02
Person
0
5
0
2nd November 2023
Just switched over to this practice from Cyncoed medical centre and absolutely appalled with the difference in service. I gave birth 2.5 weeks ago and urgently need a doctors appointment and is impossible to get through. You end up waiting kn phone lines for at least an hour and then all appointments are gone! Not sure what I will do when if my baby gets unwell as I will not be taking the lack of care very well… seems very understaffed and no want or need to put things in place to better the situation. Wish i never changed to here.
Suggested improvements
Answer the phone
More staff to make appointments
More helpful / less rude