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North Brink Practice
2024-03-26
Person
0
5
0
26th March 2024
The new system doesn’t work. I had a text at 4:44pm on Monday saying the pharmacy would contact me within 2 hours, which they didn’t. I then rang them today and they said they weren’t able to prescribe the antibiotics anyway so she would email the surgery. They then rang me 3 hours later offering me an appointment tomorrow which I can’t make. I’ve wasted 2 days when I could’ve potentially gone in. The old system was much better.
Suggested improvements
As above.