North Brink Practice

7 North Brink, Wisbech, Cambs, England, PE13 1JU 3,578 reviews

Reviews

Recommend
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28th March 2024


Wish I could give five stars but it is difficult to get through to the surgery. If you ring when the surgery opens and are patient I do usually get through and manage to get a call back. On this recent occasion I did feel the need to complain but that was on my husbands behalf. He'd had an xray and was in great pain but had to wait four weeks for the result so that was frustrating.

Suggested improvements
The timescale was too long to get the x-ray result. We couldn't make a plan to go forward until we had the results. All of this time he was in great pain.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
27th March 2024


Excellent service from 1st phone call through to appointment and treatment

Suggested improvements
nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th March 2024


By telephone it was fast

Suggested improvements
No everything seemed to be all good

Experience
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Appointment
 
26th March 2024


I like the online triage and I got an appointment the next day. The clinician was knowledgable, involving and kind

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
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Rating not given.
Appointment
 
26th March 2024


I think unless your lucky or its urgent it's very hard to get a appointment.

Suggested improvements
I think it should be easier to get appointments when people are working it's hard to phone up and be in a queue for ages even if you phone at 8 o'clock your can sometimes be waiting in a long queue.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review North Brink Practice: http://iwgc.net/ecb6s