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23rd April 2024


Good practice

Suggested improvements
On the online triage request form there is no option to book an appointment if you don't have an injury or illness. I have had to book appointments for vaccines or medication reviews and had to go through the triage form with false information, then in the writing box explain what I actually need. It would be better to have a button that says I need an appointment but there is no illness/injury, then people could choose that and explain or use the body map if there is a need for it.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment