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Nork Clinic
2021-12-07
Person
1
5
0
7th December 2021
Hi I was a patient at Nork Clinic for a number of years and thought I was getting good care.
I since moved to another area nearby and registered with a new doctor.
My new doctor applied for my notes some 5 months ago and informed me today they still have not been forwarded to them. There are important follow on letters from specialist that haven’t been acted on or forwarded to my current doctor.
This is very seriously hampering my treatment for these problems.
It’s unbelievable that this has happened.
I have tried phoning the surgery today a number of times and got to number one in the queue only to be told to call back later they are unable to take my call.
Having now been treated by my new doctor it has shown me the terrible care I was receiving at this practice.
I recommend everyone avoid this incompetent doctor’s surgery.
Suggested improvements
You should of and could of forwarded my notes as my new doctors requested some 5 months ago.
There are important letters from specialists that need following up which you have received and not acted upon.
I will be filing an official complaint.
I would advise anyone who values their health to avoid this surgery at all costs.