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Newgate Medical Group
2020-09-30
Person
5
5
0
Written by a patient
Written by a patient 30th September 2020
I have recently needed medical treatment for a skin condition. Getting a telephone consultation via on line system with a follow up leading to an appointment at the surgery has been a very good way to deal with my problem. Very satisfactory and much better than using the phone to go through reception. We have the technology so should use it.
Suggested improvements
Sometimes the telephone consultation on line is not available for a week or more. So if the problem is more urgent an on line alternative would help.
18th November 2020
Response from Newgate Medical Group
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