Newgate Medical Group 2020-01-24 Person 2 5 0

I have been in to see the receptionist about a water sample she said a nurse would dip it and I would be contacted if they found it to have an infection .I felt unwell and i knew that I had an infection so i went back the following morning and saw a physician assistant who was very helpful He saw on my notes that there were nitrates and blood he said in the sample i had taken in the previous day However i was not informed of this condition and given any medication i was feeling unwell all of that day and I woke up early feeling Ill The nurse who had tested the sample should have informed the doctor and I should have had a prescription then I have always been happy with the service except for not getting appointments when I have needed one but I don't think it is very well planned for us to have to POST our request for a repeat prescription or stand outside in the cold weather at 8 pm when you are suffering with a chest infection and still feeling ill from the flu that caused the chest infection