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10th September 2021


I received a telephone call from the surgery to attend for a blood pressure check. I used the information screen at the surgery to register my arrival and waited a few minutes to see nurse. Everything was very well organised and quick. I have been very impressed with the service. As my blood pressure was high, the nurse phoned my doctor straight away. He gave me some advice and has since phoned me twice at home. I think this has been excellent service, and my mind has been put at rest.

Suggested improvements
I don’t think the service could have been any better, I know I am in good hands.

23rd December 2021
Response from Newgate Medical Group

Thank you for taking the time to provide such nice feedback.

Experience
Involvement
Cleanliness
Staff
Appointment