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3rd December 2021


After having a miscarriage in June I have since been contacted by the gp asking if I’ve had my 12 week scan. Received letters from the midwife and now just received a vaccine letter for whooping cough as I’m pregnant. I am totally disgusted in this and many times I’ve rang and told them I’m no longer pregnant which they already no. This is unacceptable and heartbreaking as I am trying to move forward from the pregnancy loss not re live it Everytime doctors get it wrong

Suggested improvements
Actually communicate and stop sending me pregnancy letters and phone calls

23rd December 2021
Response from Newgate Medical Group

We am sorry to hear of your dissatisfaction with the Practice. This is absolutely not acceptable. Please contact the surgery directly via our website and provide us with your personal details and we will look into this matter further for you.

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