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Newgate Medical Group 2020-01-20 Person 3 5 0

It used to be a few years ago that if the doctor made a hospital appointment he would send you to a small room where staff would see you within 10 minutes. Then it would take another 5-10 minutes for them to select an appropriate hosptal appointment. Today is very different, 8 days after speaking to the GP and him saying I needed an appointment with the ENT department at a hospital and I've heard nothing. I phoned the appointments dept and was told this older method had stopped and now it's more of a national appointments system. She also said it might be another few weeks before I even get a date for an appointment. 3 weeks compared to 20mins, what is going on ? I've just finished my 5th course of antibiotics and have chronic sisusitis, I can't keep taking antibiotics so looks like I'm gonna be suffering for a long time.