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Newgate Medical Group
2021-10-05
Person
2
5
0
5th October 2021
i gave up trying to phone for an appointment as i lose the will to live listening to the music and thank goodness I have unlimited minutes on my phone on the rare occasion I try to phone. Why are there no more people answering the phone. when I have had an appointment and am the only one sat in the waiting room how do they still manage not to see me on time even when the has not been someone in before me. Once see I have no complaints about the staff
Suggested improvements
get more staff on the telephones