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8th February 2021


I made an appointment by phone , it took 40 minutes for someone to answer the phone. Can you please tell me why it takes so long for someone to answer the phone? If you say because of Covid, could you please explain why this makes Newgate Medical Centre take all this time to answer the phone.

Suggested improvements
I would rather not say anything else.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment