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New Hayesbank Surgery
2020-04-02
Person
5
5
0
Written by a patient
Written by a patient 2nd April 2020
I’ve had excellent treatment here and my my GP has been an incredible support. I’m ex-forces so I didn’t know a lot about civilian practices. I asked what to do, followed instructions, was seen very quickly and received the treatment I needed.
All NHS practices are under a lot of pressure and the shortage of GP in Kent is an issue. I’m thankful though, for everything this place does for the community. We should look after it.
I gave five stars for ease of getting an appointment because, I was advised to call the number as soon as the surgery opens, I waited in line to be heard and I was seen. In an ideal world we wouldn't need a queuing system.
I'm thankful for the understanding I experienced from all staff I interacted with.