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New Hayesbank Surgery 2018-10-15 Person 2 5 0

Can't believe how hard to get an appointment. Also some of the receptionist are so rude its unbelievable. There is no need for that. Every single time when I call I end up being upset because of them. Nurses and doctors are great once you get to see them but I would have a think about replacing some of these rude ladies. They are the voice and the face of the surgery. They should be helpful and not making decisions agaonst our need. I requested a call back from a doctor and instead of that I've had a call from a nurse who couldn't answer my questions and told me that I need to speak to a doctor so they will call me back later. Im wasting my whole day with waiting just because the receptionist couldn't do her job.....