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New Hayesbank Surgery
2017-05-22
Person
2
5
0
Written by a patient
Written by a patient 22nd May 2017
I have seen the same doctor a few times as I thought she would follow through with the initial diagnosis but was very disappointed by the lack of interest and sensitivity at my last visit. This has kept me from going back but now my condition has got worse. I would like to see another GP but 25m over the phone and cannot even get through is horrendous service. I thought that the filtering system whereby a doctor has to assess the reason for a same day appointment was to improve patient care but this obviously needs reviewing if a patient cannot even get through in the first place.