Share review of New Hayesbank Surgery

New Hayesbank Surgery 2017-05-16 Person 2 5 0

8 working days for a doctor to sign my prescription !!! due to a back log and lots of people putting in panic prescriptions i was told that i should allow 5 working days due to this ???? you do the maths. you ask to be phoned back on a prefered number and then they ring on a totaly different number. reception staff seem to have no empathy that a patient has been without diabetes medication for nearly 3 days. when point out to me that this surgery has to look after 18000 people in the area i am to accept that as THEY wanted a bigger surgery and can not cope with the amount of patients on there books i should just wait. something seems very wrong at this surgery now i would not recommend anyone join as the level of service and care seems to have declined since it has been made larger.