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New Dover Road Surgery
2021-12-20
Person
0
5
0
20th December 2021
As a patient for up to 2 years it would be obnoxious for me to recommend this surgery to anyone I have a thick Irish accent which is hard to understand at the best of times but this surgery makes no effort to listen I have actually resorted to recording a call we’re the doctor spoke over me the entire call he asked twice ‘what can I do for you’ then continued ignoring and dismissing anything I said.
I would strongly urge anyone with private sudden tragedy’s to keep them to themselves when it comes to this surgery because they will dismiss and shut you down which depending on you as a person can make your grieving process worse.
This surgery has proven to me to me judgmental and even speak amongst each other about me as a patient you will rarely get the same doctor it’s hard to get a doctor and when you do good luck.
I have requested 3 times two by email to be removed from this practise they were all dismissed and they requested I get an appointment today which was nothing short of poor medical practice in terms of empathy and listening skills they have none.
Suggested improvements
One word LISTEN